This Privacy Policy describes how TierAlba ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tieralba.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
The information we collect and use varies depending on how you interact with us. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.
Information that you directly submit to us through our Services may include:
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include how you access and use our Site and your account, device information, browser information, network connection information, IP address, and other information regarding your interaction with the Services.
We may obtain information about you from third parties, including companies who support our Site and Services (such as Shopify), payment processors who collect payment information to process your payments and fulfill your orders, and tracking technologies that automatically collect information when you visit our Site or interact with our Services or advertisements.
We use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, create and manage your account, arrange for shipping, facilitate returns and exchanges, and enable other account-related features.
We may use your personal information for marketing and promotional purposes, such as to send marketing communications, show you advertisements, and better tailor the Services and advertising on our Site.
Legal Basis (EEA Residents): Our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services, and maintain our business relationship with you according to Art. 6 (1) (f) GDPR.
Like many websites, we use Cookies on our Site to power and improve our Site and Services, remember your actions and preferences, run analytics and better understand user interaction, and better tailor services, products, and advertising.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. We may disclose your information:
Important: We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites, and our inclusion of such links does not imply endorsement.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian and your child has provided us with their personal information, you may contact us to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.
No security measures are perfect or impenetrable, and we cannot guarantee "perfect security". Information you send to us may not be secure while in transit. We recommend not using insecure channels to communicate sensitive or confidential information.
How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
You may exercise any of these rights where indicated on our Site or by contacting us. We will not discriminate against you for exercising any of these rights.
If you have complaints about how we process your personal information, contact us first. If you are not satisfied with our response, depending on where you live, you may have the right to lodge your complaint with your local data protection authority.
We may transfer, store, and process your personal information outside the country you live in. For European Users, if we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:
Email: [email protected]
For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.